Help Centre


How long will it take to get my order?

It's coming soon, we promise! We ship orders on Mondays - Fridays, during office hours only, and we do not operate on public holidays. We always aim to post your order as quickly as possible, but there might be some delays especially after sale periods and new season launches! Your patience is appreciated.

Once we ship your accessories, it'll get there in about this long:

Australia: We use Direct freight or Australia Post Express and your package should arrive in 1-4 business days by regular post and usually overnight with express post. 

How do I make an order?

Just go to and click on a product you like and is available in your selected colour and add to cart. Then just follow the easy checkout process and soon you'll receive your parcel.

I'm getting an error when I'm trying to place my order, help?!

Check you've filled all the details out properly including your name, address and payment information. Still not working? It might be the computer system. Email us at or call (03) 9543 2622 and we'll do our best to track down the problem as soon as possible.

How do I make changes to my order?

Send us an email or call us within 30 minutes with your order number and the changes you need to make and we will do our best to assist.


How can I pay?

This website accepts Visa, Mastercard, Paypal, Amex and Vouchers.

Is my information safe?

Absolutely! We are a secure site and have encryption in place so that your payment is secure and your details remain confindential. We use the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available) and use one of the world's best website solutions to ensure integrity of data.

For any other queries please contact us